It will do this by rolling out an anti-bias algorithm that it claims will help clean up biased reviews even retroactively. Deleting only the most biased reviews will refrain from alerting biased review providers, which would otherwise help in detecting what kind of reviews are flagged and deleted. The algorithm will also consider a credibility score based on the user’ behavioral patterns on Zomato over time.

Zomato to delete biased reviews from users

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